{"id":6429,"date":"2025-01-06T20:43:57","date_gmt":"2025-01-06T20:43:57","guid":{"rendered":"https:\/\/tekwoods.nl\/?page_id=6429"},"modified":"2026-06-09T19:04:22","modified_gmt":"2026-06-09T19:04:22","slug":"sla","status":"publish","type":"page","link":"https:\/\/tekwoods.nl\/cs\/sla\/","title":{"rendered":"Podm\u00ednky slu\u017eby"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6429\" class=\"elementor elementor-6429 elementor-6424\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ddd61da elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ddd61da\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f1aa54a\" data-id=\"f1aa54a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b40806 elementor-widget elementor-widget-heading\" data-id=\"1b40806\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"paarsetitel\"> Podm\u00ednky<\/span> slu\u017eby<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea7f9ba elementor-widget elementor-widget-post-info\" data-id=\"ea7f9ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-f5e0c8b elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\tLaatst gewijzigd\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-530cbf1 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>6 ledna, 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-0153c8c elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-clock\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-time\">\n\t\t\t\t\t\t\t\t\t\t<time>20:43<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dd6510 elementor-widget elementor-widget-text-editor\" data-id=\"6dd6510\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Dod\u00e1vka<\/strong><br\/>Tekwoods poskytuje dopl\u0148kovou sadu n\u00e1stroj\u016f pro AutoCAD Architecture, kterou lze st\u00e1hnout z webov\u00fdch str\u00e1nek a kter\u00e1 se (stejn\u011b jako AutoCAD) instaluje lok\u00e1ln\u011b do po\u010d\u00edta\u010de u\u017eivatele. Spr\u00e1va u\u017eivatelsk\u00fdch licenc\u00ed se prov\u00e1d\u00ed prost\u0159ednictv\u00edm extern\u00edho syst\u00e9mu pro spr\u00e1vu licenc\u00ed t\u0159et\u00ed strany. <\/p><p><strong>Nov\u00e9 verze<\/strong><br\/>Tekwoods dopl\u0148uje AutoCAD Architecture a sleduje zm\u011bny, kter\u00e9 AutoDesk prov\u00e1d\u00ed v AutoCADu. Dostupnost nov\u00fdch verz\u00ed Tekwoods z\u00e1vis\u00ed na komplexnosti t\u011bchto zm\u011bn. <\/p><p><strong>Uvol\u0148ovac\u00ed cyklus<\/strong><br\/>Spole\u010dnost Tekwoods pou\u017e\u00edv\u00e1 flexibiln\u00ed uvol\u0148ovac\u00ed cyklus. P\u0159esto\u017ee se spole\u010dnost Tekwoods sna\u017e\u00ed uv\u00e1d\u011bt novou verzi na trh ka\u017edoro\u010dn\u011b, m\u016f\u017ee se rozhodnout jeden rok vyd\u00e1n\u00ed vynechat. <\/p><p><strong>Aktualizace a zm\u011bny<\/strong><br\/>Spole\u010dnost Tekwoods vyd\u00e1v\u00e1 v pr\u016fb\u011bhu roku pot\u0159ebn\u00e9 aktualizace. Za instalaci t\u011bchto aktualizac\u00ed odpov\u00edd\u00e1 u\u017eivatel. P\u0159edchoz\u00ed verze ji\u017e dal\u0161\u00ed aktualizace nedost\u00e1vaj\u00ed.  <\/p><p><strong>Z\u00e1sady podpory<\/strong><br\/>Ka\u017ed\u00e1 verze je podporov\u00e1na do 18 m\u011bs\u00edc\u016f po skon\u010den\u00ed roku uveden\u00ed na trh. Jin\u00fdmi slovy, verze vydan\u00e1 v roce 2024 bude podporov\u00e1na do poloviny roku 2026. <\/p><p><strong>Dostupnost<\/strong><br\/>Spole\u010dnost Tekwoods usiluje o m\u011bs\u00ed\u010dn\u00ed provozuschopnost 99,8 %. Prostoje zp\u016fsoben\u00e9 pl\u00e1novanou \u00fadr\u017ebou, vn\u011bj\u0161\u00edmi faktory mimo kontrolu spole\u010dnosti Tekwoods nebo chybami u\u017eivatel\u016f \u010di t\u0159et\u00edch stran se nepova\u017euj\u00ed za prostoje zp\u016fsoben\u00e9 poruchou. <\/p><p><strong>Velikost soubor\u016f a v\u00fdkon<\/strong><br\/>Tekwoods podporuje pou\u017e\u00edv\u00e1n\u00ed soubor\u016f CAD v r\u00e1mci technick\u00fdch mo\u017enost\u00ed z\u00e1kladn\u00edho softwaru, infrastruktury a syst\u00e9m\u016f t\u0159et\u00edch stran. Pro optim\u00e1ln\u00ed v\u00fdkon spole\u010dnost Tekwoods doporu\u010duje rozd\u011blit rozs\u00e1hl\u00e9 nebo slo\u017eit\u00e9 v\u00fdkresy na logick\u00e9 d\u00edl\u010d\u00ed v\u00fdkresy a pou\u017e\u00edvat extern\u00ed odkazy (Xref), kde je to mo\u017en\u00e9.<\/p><p>V\u00fdkon soubor\u016f CAD m\u016f\u017ee \u010d\u00e1ste\u010dn\u011b z\u00e1viset na faktorech, kter\u00e9 spole\u010dnost Tekwoods nem\u016f\u017ee ovlivnit, v\u010detn\u011b velikosti a struktury v\u00fdkresu, importovan\u00fdch objekt\u016f, extern\u00edch referenc\u00ed, pou\u017eit\u00e9 verze AutoCADu, hardwaru, s\u00ed\u0165ov\u00e9ho prost\u0159ed\u00ed a dal\u0161\u00edch extern\u00edch komponent.<\/p><p>Spole\u010dnost Tekwoods neposkytuje \u017e\u00e1dn\u00e9 z\u00e1ruky ohledn\u011b doby odezvy, rychlosti zpracov\u00e1n\u00ed nebo u\u017eivatelsk\u00e9ho komfortu, pokud jsou ovlivn\u011bny velikost\u00ed, slo\u017eitost\u00ed nebo obsahem souboru CAD nebo faktory, kter\u00e9 spole\u010dnost Tekwoods nem\u016f\u017ee ovlivnit. Podpora je v takov\u00fdch situac\u00edch poskytov\u00e1na na z\u00e1klad\u011b maxim\u00e1ln\u00edho \u00fasil\u00ed. <\/p><p><strong>Dosa\u017eitelnost a doba odezvy<\/strong><br\/>Z\u00e1vady a chyby lze hl\u00e1sit e-mailem nebo prost\u0159ednictv\u00edm kontaktn\u00edho formul\u00e1\u0159e. B\u011bhem pracovn\u00edch dn\u016f se spole\u010dnost Tekwoods sna\u017e\u00ed reagovat na kritick\u00e9 probl\u00e9my maxim\u00e1ln\u011b do 4 a\u017e 8 hodin a na ostatn\u00ed dotazy a hl\u00e1\u0161en\u00ed do 24 a\u017e 48 hodin. <\/p><p><strong>Instala\u010dn\u00ed servis a online podpora<\/strong><br\/>Spole\u010dnost Tekwoods nab\u00edz\u00ed po domluv\u011b a za poplatek vzd\u00e1lenou podporu prost\u0159ednictv\u00edm programu Teamviewer. Poplatky se vypo\u010d\u00edt\u00e1vaj\u00ed na z\u00e1klad\u011b odpracovan\u00e9ho \u010dasu, p\u0159i\u010dem\u017e minim\u00e1ln\u00ed doba jednoho sezen\u00ed je 15 minut. <\/p><p><strong>V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky<\/strong><br\/>Tekwoods je obchodn\u00ed n\u00e1zev spole\u010dnosti Tekwoods Software B.V. Ve\u0161ker\u00e9 transakce podl\u00e9haj\u00ed v\u0161eobecn\u00fdm obchodn\u00edm podm\u00ednk\u00e1m, jak jsou ulo\u017eeny v Obchodn\u00ed komo\u0159e. Kopii v\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek naleznete na t\u00e9to <a href=\"https:\/\/tekwoods.nl\/cs\/vseobecne-podminky\/\">str\u00e1nce<\/a>. <\/p><p><strong>Tekwoods Software B.V.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-90bc7c3\" data-id=\"90bc7c3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b83f238 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b83f238\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:144,&quot;sticky_offset_tablet&quot;:108,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ad91470\" data-id=\"ad91470\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a48d83 elementor-widget elementor-widget-heading\" data-id=\"0a48d83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pot\u0159ebujete pomoc?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b95b46 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"7b95b46\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Dal\\u0161\\u00ed&quot;,&quot;step_previous_label&quot;:&quot;P\\u0159edchoz\\u00ed&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nov\u00fd formul\u00e1\u0159\" aria-label=\"Nov\u00fd formul\u00e1\u0159\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"6429\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"7b95b46\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Podm\u00ednky slu\u017eby - TEKWOODS\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"6429\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tN\u00e1zev\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Jak se jmenujete?\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tE-mailov\u00e1 adresa\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Jak\u00e1 je va\u0161e e-mailov\u00e1 adresa?\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_de4b9e0 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_de4b9e0\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tTelefonn\u00ed \u010d\u00edslo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_de4b9e0]\" id=\"form-field-field_de4b9e0\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Jak\u00e9 je va\u0161e telefonn\u00ed \u010d\u00edslo?\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tZpr\u00e1va\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Zde napi\u0161te svou zpr\u00e1vu...\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm elementor-animation-float\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Spojte se s n\u00e1mi<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Podm\u00ednky slu\u017eby Dod\u00e1vkaTekwoods poskytuje dopl\u0148kovou sadu n\u00e1stroj\u016f pro AutoCAD Architecture, kterou lze st\u00e1hnout z webov\u00fdch str\u00e1nek a kter\u00e1 se (stejn\u011b jako AutoCAD) instaluje lok\u00e1ln\u011b do po\u010d\u00edta\u010de u\u017eivatele. Spr\u00e1va u\u017eivatelsk\u00fdch licenc\u00ed se prov\u00e1d\u00ed prost\u0159ednictv\u00edm extern\u00edho syst\u00e9mu pro spr\u00e1vu licenc\u00ed t\u0159et\u00ed strany. Nov\u00e9 verzeTekwoods dopl\u0148uje AutoCAD Architecture a sleduje zm\u011bny, kter\u00e9 AutoDesk prov\u00e1d\u00ed v AutoCADu. Dostupnost nov\u00fdch [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":2022,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6429","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Podm\u00ednky slu\u017eby - TEKWOODS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tekwoods.nl\/cs\/sla\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Podm\u00ednky slu\u017eby - TEKWOODS\" \/>\n<meta property=\"og:description\" content=\"Podm\u00ednky slu\u017eby Dod\u00e1vkaTekwoods poskytuje dopl\u0148kovou sadu n\u00e1stroj\u016f pro AutoCAD Architecture, kterou lze st\u00e1hnout z webov\u00fdch str\u00e1nek a kter\u00e1 se (stejn\u011b jako AutoCAD) instaluje lok\u00e1ln\u011b do po\u010d\u00edta\u010de u\u017eivatele. Spr\u00e1va u\u017eivatelsk\u00fdch licenc\u00ed se prov\u00e1d\u00ed prost\u0159ednictv\u00edm extern\u00edho syst\u00e9mu pro spr\u00e1vu licenc\u00ed t\u0159et\u00ed strany. Nov\u00e9 verzeTekwoods dopl\u0148uje AutoCAD Architecture a sleduje zm\u011bny, kter\u00e9 AutoDesk prov\u00e1d\u00ed v AutoCADu. 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